Contact

MEP InfoLine

You can use MEP’s 24/7 automated phone line to

  • enrol in MEP
  • get information about your maintenance order
  • check on what enforcement actions are in place
  • report a direct payment
  • report any changes to your information (or your child’s)
  • request a call back from an MEP enforcement officer (your call will be returned within 2 business days)
  • give a compliment or make a complaint about your MEP experience

Have your PIN and case number ready.
Call 902-424-0050 (within HRM)
Call 1-800-357-9248 (toll-free in Nova Scotia)

MEP Online

You can sign into MEP Online any time to see

  • the most up-to-date status of your account
  • if any arrears are owing
  • what, if any, enforcement actions are in place

If you are having a problem signing on to MEP Online

  • call us Monday to Friday, 8:30 to 4:30 (Atlantic Time). Phone: 902-424-0934 (within HRM); 1-855-322-0934 (toll-free in Nova Scotia)
  • Email: NSMEP@novascotia.ca

 

Call the office

If you cannot access MEP Online or the InfoLine, you can call us Monday to Friday, 8:30 to 4:30 (Atlantic Time)
Call 902-424-0934 (within HRM)
Call 1-855-322-0934 (toll-free in Nova Scotia)

By email

NSMEP@novascotia.ca
To protect our clients’ privacy, we do not reply by email. Please include a phone number where we can call you back Monday to Friday, 8:30 to 4:30 Atlantic Time.

Mail cheques to

Maintenance Enforcement Program
Central Payment Processing Unit
PO Box 803
Halifax, NS B3J 2V2

Send enrolment forms to

Central Enrollment Unit
PO Box 803
Halifax, NS B3J 2V2
Fax: 902-428-2166

Learn how to enrol here.